When the hybrid battery in my 2002 Honda Insight went kaput, I immediately took it to my regular Honda dealer's service center. When I was told the price for replacing the battery, I immediately sought alternative possibilities! I began an exhaustive online search and soon discovered a company called Bumble Bee Batteries, the ONLY hybrid battery company offering brand new hybrid batteries for my car ... and at a price a full third lower than my Honda retailer's price for their re-manufactured battery! When I asked Bumble Bee about installation, they told me about Walko Automotive in Hillsborough, NJ. I'm so glad they did. Walko's service is equalled only by their friendliness and courtesy. Kyle is a first-rate customer service rep. He responded right away to phone calls and emails and even took pictures of the installation process so I could see how it was done. In addition to replacing the hybrid battery, I also received a full 90,000-mile service, which included several inspections, oil change, air filter change, trans fluid change, etc. ... all at a price my Honda dealer could never, ever match. Walko is about an hour drive from my home, but you can be sure they'll be servicing my Honda from here on in. It is definitely worth the trip! Thanks Walko.